Skip to main content

Privacy Policy

La Broderie is committed to protecting and respecting your privacy. This Privacy Statement describes the rights that you have in this matter in relation to the information about you that we process, as well as the measures we take to protect your privacy.


1) Some terms to keep in mind.
First of all, let's indicate what words we use in this Statement.
In this Statement we will refer to you as “User” or “You.”
When we talk about “we” or the “Company” we are referring to La Broderie.
2) What personal data do we collect and use?
The personal information that the company collects includes, among others, the following data:

Your name, surname, contact information, age, email, identity document, postal address...
If you contact us, we may maintain evidence of such communication;
Any information that you provide to us when you use our contact forms;
We also collect information about visits to the website/portal, including, but not limited to, IP address, browser used, location, country, page entries and other data communications and sources accessed. This information will make it easier for you to visit our website or Portal in the future;
We may also collect information for marketing and analysis purposes, including information about your response to emails, messages, calls and other marketing campaigns. We will send you marketing communications when you expressly consent to this. You may cancel such communications at any time;

3) Why do we use personal information about you?
The company collects and processes personal information to:

To subsequently develop, test and improve our website / portal or other processes or services, whether new or existing, and thus be able to offer you better benefits.
To carry out statistical and analytical studies and research.
To inform you by any means you provide us about our products and services.
When necessary, comply with legal obligations.

4) What does the law say about it?
The treatment we carry out for these purposes is based on the prior, express and specific consent that you have granted.
5) Do you have to provide us with the personal information we have requested?
Although you are not obliged to provide us with personal information, if you do not provide it to us we will not be able to help you and we will not be able to provide any service.
6) How long do we keep your personal information?
La Broderie may keep your personal information for up to 3 years from when you registered or had your last interaction with us.
7) What are your rights?

Right to access and obtain a copy of personal information.

You have the right to request information about whether we process any of your personal data. In some cases, you can ask us to provide you with an electronic copy of your information.

Right to rectification of personal information.

If it becomes evident that the personal information we have about you is incorrect, you may request that we update or correct said information.

Right to be forgotten or to delete information.

On certain occasions, you will have the right to request that we cease processing your personal information or that such information be deleted. The request can be submitted at any time and it will be La Broderie who will evaluate and justify whether your request should be granted. However, this right is subject to any legal requirements or obligations that may exist for which we are required to retain your information. For those cases in which, in accordance with the rule, we determine that the request for data cancellation must be granted, La Broderie will do so without incurring unnecessary delays. It must be taken into account that, once the information is deleted, the company will no longer be able to help you for the purposes mentioned.

Right of opposition.

To the extent that the company's processing of the personal data we have about you is based on the company's legitimate interest (and there is no other basis for the processing) or relates to marketing actions, you. You will be entitled to object, for reasons related to your particular situation, to the company's processing of your data.
If you wish to exercise any of these rights you can send an email to [email protected]
When you contact to exercise the aforementioned rights, the Company may ask you to properly identify yourself before being able to proceed with the request.
Finally, indicate that you have the right to file a claim with the competent data protection authority of the place of residence or work, or in the place where you consider that an incident related to your personal information has occurred.
8) IP address and cookies
We collect information about your computer, including your IP address (if available), operating system, and browser type for system administration. These are statistical data about user actions and browsing patterns, which do not identify you or any other interested party.
For the same reason, we will obtain information about your general internet usage through a cookie file, which is stored on your device. Cookies help us improve the Website and offer better and more personalized content. For more information about the use of cookies on this Website, please see our Cookies Policy https://labroderie.es/politica-de-cookies/. If you share your computer with other people, we advise you not to select the “remember my data” option when it is displayed on the Website.
9) Marketing
We will only send you marketing communications by email if you have consented to us doing so. If you wish to receive marketing communications, you will be offered a box on the forms used to collect information, which you must check to consent to such sending. When we send you marketing communications via email, you may opt out of receiving such communications by clicking on the “unsubscribe” or “cancel” option in the email. Additionally, you can exercise your right to cancel at any time by contacting us at [email protected] by providing the following information: your name, your email address, a telephone number and the marketing communications you would like to opt out of.
10) How can they contact us?
For any questions or concerns related to this Statement, for further information on how we protect information (for example, when we make transfers outside the EU) and/or to contact the Data Protection Officer and the corresponding local data protection officer. privacy, you can send an email to [email protected]
11) How do we manage changes to this Statement?
The terms of this Statement may change from time to time. We will publish any relevant changes through the necessary notices, either on the website or by contacting us through the appropriate channels.